Frequently Asked Questions

Common Questions about the METCO Bus
 
Question: Can I request a closer bus stop or that the bus drops my student off at our house?
Answer: The current bus routes are limited to main streets and intersections in Boston and bus stops may not be within walking distance from your home. Parents must provide transportation to and from bus stops. Although the Dover Sherborn METCO buss may pass very close to your home, they will only pick up students at designated bus stops on the bus route. Actual annual bus routes are devised by the transportation department of our service provider, METCO, Inc., in conjunction with the currently contracted bus company, First Student. Routes are not finalized until the end of summer.
 
Question: How early should I arrive at the bus stop in the morning?
Answer: It is recommended that you arrive at least 10 minutes before the scheduled pick-up time. During inclement weather we suggest you arrive 30 minutes early, unless you are otherwise notified by the METCO Office, the bus monitor, or the METCO Coordinator regarding arrival time. Busses are not permitted to wait at stops past their designated time. If you think you may be running late, check the schedule and try to meet the bus at later stop on its route.
 
Question: Can my student walk home from the bus stop alone? What happens if I am not there to meet my student at the bus stop?
Answer: Elementary students must be met by an adult at the bus stop in the afternoon. Students will not be left at bus stops without a parent or guardian present. Students whose parents are not at the bus stop will be brought to the METCO Inc Offices in Roxbury.
 
Question: What happens if my child misses or is suspended from the bus?
Answer: If your child misses or is suspended from the bus, you are responsible for arranging transportation for you child to school.  Missing the bus does not excuse your child from school
 
QuestionWhat happens if there is a Snow Day or if the busses are running late?
Answer: In the event of a Weather Emergency the superintendent of Dover-Sherborn will post school closings on Channels 4, 5 & 7. If Boston is closed due to weather, METCO transportation will not be provided and students will be excused from school.   In the event of traffic or a bus accident, the bus monitor will contact families to keep them updated.
 
MassachusettsState law prohibits school bus and van drivers from using cell phones while transporting students. Parents should not attempt to contact a school bus or van driver during the course of his/her route. If there is an urgent need for communication while a driver is in route, please contact First Student Transportation directly.
 
 
Contact Numbers:
1. Lance Carter, Director of Transportation Services: (617) 427-1545 ext 15.
2. Bus Company- First Student Transportation at (781) 961-3824.
3. Claire Toohey, METCO Coordinator: 508-785-0036